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These terms set out what you agree to when you open and use your hbajee36 account — covering how your account works, what transactions are permitted, and how we handle disputes. Access and eligibility depend on your local law and the eligible regions we serve.
By creating an account on hbajee36, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in, placing a wager, making a deposit via bKash, Rocket, or Upay, withdrawing funds, and contacting support. These terms do not override your rights under applicable Bangladesh law; where local law provides stronger protections, those protections apply. We may update these terms from time to time. When we do, the revised version will be posted on this page with a new effective date. Continuing to use your account after that date means you accept the updated terms. If you disagree with any change, you should stop using the account and contact our support team to close it. Eligibility to hold an account is subject to your local law and the regions we currently serve. We do not accept accounts from regions where access is restricted. Your account is personal — you may not transfer it, share login credentials, or allow another person to operate it on your behalf. Any breach of this condition may result in account suspension pending review.
bKash deposits and withdrawals are subject to these terms and the transaction limits shown in your account dashboard.
Rocket transactions follow the same conditions. Limits and verification steps are displayed at the point of transaction.
Upay is accepted under the same policy framework. Check your account wallet for current status and any pending verification.
Not every part of your experience falls under the same set of rules. Understanding what is inside and outside the scope of these terms helps you know where to look when a question comes up.
Login, session management, password resets, and account verification are fully covered by these terms. Any dispute about account access should be raised through our support channel.
Deposits and withdrawals made through bKash, Rocket, or Upay are governed by these terms alongside the payment provider's own conditions. Both sets of rules apply simultaneously.
Game content supplied by studios such as Pragmatic Play, PG Soft, and Spadegaming is subject to each provider's own licensing terms. We make that content available; we do not control its underlying rules.
Links to external sites, payment gateways, and identity verification services operate under their own terms. We are not responsible for third-party policies or how those services handle your data.
You have concrete rights when it comes to your account and how we apply these terms. You can request a copy of your transaction history at any time — log in, go to your account dashboard, and the records are listed there by date. If any detail on your account is incorrect — your registered mobile number, linked wallet, or contact information — you can update it directly in account settings or ask our support team to correct it on your behalf. If you believe we have applied these terms incorrectly to your account, you have the right to raise a formal question. We will review it and respond through the same channel you used to contact us. These rights sit alongside any protections your local law provides and are not a substitute for them.
Your full transaction history is available in the account dashboard after login. Filter by date or payment method to find a specific entry.
Update your registered mobile number or linked wallet in account settings. For changes that require verification, our support team can guide you through the steps shown in your account.
If you believe a term has been applied incorrectly, contact support with your account reference. We will respond in writing through the channel you used.
You may close your account at any time by contacting support. Any pending balance will be processed to your registered wallet before closure is confirmed.
If you have a question about how these terms apply to your account, or if you need to raise a dispute, the routes below are the right place to start. Have your account reference ready when you get in touch.
Open the chat window from your account page for questions about how a specific term applies to your situation. Available during our support hours shown in the help section.
For written records of a dispute or a formal question about these terms, email our support address listed in the help section. We respond to policy questions in writing.
Many answers are already in your account — transaction records, wallet status, and verification steps are all visible after login without needing to contact us.
We keep your account data only for as long as it is needed to operate your account and meet our obligations under applicable law. You can ask us what data we hold by contacting support with your account reference.
Account and transaction data is retained in line with applicable legal requirements. When your account is closed, data is held only for the period required by law, then deleted. Contact support to ask what we currently hold on your account.
We use session cookies to keep you logged in and to remember your account preferences. You can manage cookie settings in your browser. Disabling certain cookies may affect how your account functions on mobile.
Your account is protected by the login credentials you set. We will never ask for your password by email or chat. If you suspect unauthorised access, change your password immediately and contact support.
If you want to request a correction to how these terms have been applied, or ask about a specific clause, contact support in writing. We will confirm receipt and provide a written response.
These are the questions we hear most often about how our terms work in practice.
Yes. Every deposit and withdrawal you make through bKash, Rocket, or Upay is covered by these terms alongside the payment provider's own conditions. The transaction limits and verification steps for each method are shown in your account at the point of payment.
We post the updated version on this page with a new effective date. If you continue using your account after that date, you are accepting the revised terms. If you disagree, contact support to close your account before the new terms take effect.
No. Your account is personal and may not be shared or transferred. Allowing another person to log in or operate your account is a breach of these terms and may result in your account being suspended while we review the situation.
Log in and open your account dashboard. Your full transaction history is listed there, filterable by date and payment method. If you need a formal record for a dispute, contact support and we will provide one in writing.
Contact our support team with your account reference and a description of the issue. We will review the case and respond in writing through the same channel. Your right to raise a question is set out in the rights section of these terms.
Yes. Access and eligibility depend on your local law and the eligible regions we currently serve. If your region becomes restricted after you open an account, we will contact you with details of how your account and any remaining balance will be handled.